Privacy Policy

Last updated: 15 August 2026

This Privacy Policy explains what information Tally → WhatsApp Invoice Automation ("we", "us", the "Service", operated at invoice.fovestta.com) collects, how it's used, and who it's shared with — both for businesses that sign up for the Service ("tenants") and for the tenants' own customers, whose invoices and WhatsApp messages pass through it.

1. Information we collect

From tenants (businesses using this Service)

• Account details: company name, email address, password (stored as a salted hash, never in plain text).
• Tally connection settings: host/port or Connector Key, company name, voucher type, and the invoice data (voucher number, date, items, amounts, GST details) Tally provides through this connection.
• WhatsApp Business API (Meta Cloud API) credentials: access token, phone number ID, WABA ID, and approved message templates, entered by the tenant to send invoices through their own WhatsApp Business number.
• Billing/plan status (trial, active, suspended) for the tenant's own subscription.

From tenants' customers (end customers who receive invoices)

• Name and WhatsApp mobile number, as recorded in the tenant's Tally ledger.
• Invoice details sent to them: invoice number, date, items, amounts, and the invoice PDF.
• WhatsApp messages exchanged with the tenant (invoice notifications, replies/enquiries, and any resulting conversation), including the message content and timestamps.
• Profile details a customer optionally submits themselves via the invoice page (e.g. date of birth, anniversary date, email) — used only to send optional birthday/anniversary greetings from the tenant.

2. How we use this information

• To send invoice notifications on WhatsApp on a tenant's behalf when a new Sales Voucher is created in their Tally.
• To route a customer's WhatsApp reply/enquiry to the tenant's configured enquiry number(s), and route the tenant's reply back to that customer.
• To generate and host invoice PDFs and the customer-facing invoice page.
• To send optional birthday/anniversary wishes a tenant has enabled.
• To operate tenant accounts: authentication, billing status, and support.

3. Sharing with third parties

• Meta / WhatsApp Business Platform — messages are sent and received through Meta's WhatsApp Cloud API using each tenant's own Meta App credentials. Meta's handling of this data is governed by Meta's WhatsApp Business Data Processing Terms.
• Image hosting (imgbb) — logo and slider images a tenant uploads may be hosted via imgbb to generate a public URL for use in WhatsApp templates.
• Email delivery (SMTP) — used to send account verification and password-reset emails.
• We do not sell any personal data to third parties.

4. Data storage & retention

Data is stored on the servers operating this Service for as long as a tenant's account is active, plus a reasonable period afterward for records and support. Invoice PDFs are stored per-tenant with unguessable filenames.

5. Your choices

Customers can update the optional profile details (name, DOB, anniversary, email) they've submitted via the invoice page at any time. To request access to, correction of, or deletion of your data, contact us using the details below.

6. Children's privacy

This Service is intended for business use and is not directed at children.

7. Changes to this policy

We may update this Privacy Policy from time to time; the "Last updated" date above will reflect the latest revision.

8. Contact us

Questions about this policy or your data can be sent to privacy@fovestta.com.